โ“FAQ

  1. What is FilesWorkflow?

    • FilesWorkflow is an online platform that provides simple file workflow processing, helping users efficiently manage and transform files.

  2. What types of files can I process with FilesWorkflow?

    • You can process various types of files, including documents, images, audio, and video.

  3. Is FilesWorkflow secure?

    • FilesWorkflow employs comprehensive security measures, including encrypted transmission, local processing, private servers, and isolated sandboxes, to ensure the safety of your files and data. Read more

  4. What should I do if I encounter issues while using FilesWorkflow?

    • You can visit our support page to check the FAQ, or directly contact our customer service team for assistance.

  5. Do I need to pay to use FilesWorkflow?

    • The basic features of FilesWorkflow are completely free to use. If you need to use server-tasks or increase the limits on private-tasks, you can choose a suitable paid plan. For specific plans, please visit Pricing and Plan.

  6. Can I use FilesWorkflow on mobile devices?

    • Yes, FilesWorkflow is a browser-based platform that you can access on any device, allowing you to process files anytime, anywhere.

  7. How do I share my private workflows?

    • You can use the Controlled Sharing feature to share your private workflows. By generating unique links, you can set expiration dates and run limits to control access permissions. To learn more details and steps, please refer to our Controlled Sharing Feature Documentation.

  8. Does FilesWorkflow provide an API?

    • Currently, FilesWorkflow does not offer an API, but we are considering this for future expansion.

  9. How do I cancel my subscription?

    • You can find the option to cancel your subscription in your account settings. Follow the prompts to complete the cancellation.

  10. Can I recover deleted workflows?

    • Once a workflow is deleted, it cannot be recovered. Please make sure you no longer need the workflow before deleting it.

  11. How can I contact the FilesWorkflow support team?

    • You can reach out to us via email(support(a)filesworkflow.com) or X(@FilesWorkflow).

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